mailbox.needs_reauth
The stored authorization stopped working.
The stored authorization stopped working: revoked access, a password change, an admin policy.
Payload
PropType
mailbox_idstring
mbx_…
Type
stringaddressstring
The mailbox address.
Type
stringprovider"google" | "microsoft"
Which provider.
Type
"google" | "microsoft"reasonstring | null
What the provider said, when it said anything.
Type
string | nullHandling it
Prompt the customer to reconnect here. Sync has already stopped, and sends will fail with mailbox_inactive until it’s fixed.
This is the one mailbox event worth paging a human about — every hour it goes unhandled is an hour of that customer’s mail silently not moving.