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Forwarding lets you share an entire conversation as a readable transcript with anyone — perfect for escalating to a teammate, looping in a vendor, or handing off to a human.

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What forwarding does

  • Includes full context: We compile the thread into a clean transcript so the recipient sees the whole story.
  • Keeps attachments attached: Files are forwarded as attachments by default.
  • Optional note: Add a short note at the top for extra context.

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API Reference

For programmatic forwarding, see the Forward Thread API endpoint.