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What is a Domain?

A domain is an email domain (like company.com) that you’ve verified ownership of and connected to AI Inbx. Once verified, it becomes your email infrastructure for both sending and receiving.

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Instant organization domain

Every organization automatically receives a fully configured domain: orgslug.aiinbx.app. It’s provisioned at org creation and is ready to use immediately—no DNS setup required. You can send and receive from any address on this domain, e.g. support@your-org.aiinbx.app.

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What Domains Do

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Sending & Receiving

  • Send from any address: hello@yourdomain.com, support@yourdomain.com, etc.
  • Receive at any address: After connection, your domain automatically collects all inbound emails
  • No setup per address: Any email address within your domain works immediately

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Domain Setup

You have two options:
  1. Use your instant domain (zero setup): Start immediately with orgslug.aiinbx.app.
  2. Connect your own domain (recommended for brand):
    • Add verification and MX records to prove ownership and route emails through AI Inbx
    • Once verified, send and receive from any address on your domain
You can use both your instant domain and your custom domain in parallel.