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What is a Domain?

A domain is an email domain (like company.com) that you’ve verified ownership of and connected to AI Inbx. Once verified, it becomes your email infrastructure for both sending and receiving.

Instant organization domain

Every organization automatically receives a fully configured domain: orgslug.aiinbx.app. It’s provisioned at org creation and is ready to use immediately—no DNS setup required. You can send and receive from any address on this domain, e.g. support@your-org.aiinbx.app.

What Domains Do

Sending & Receiving

  • Send from any address: hello@yourdomain.com, support@yourdomain.com, etc.
  • Receive at any address: After connection, your domain automatically collects all inbound emails
  • No setup per address: Any email address within your domain works immediately

Domain Setup

You have two options:
  1. Use your instant domain (zero setup): Start immediately with orgslug.aiinbx.app.
  2. Connect your own domain (recommended for brand):
    • Add verification and MX records to prove ownership and route emails through AI Inbx
    • Once verified, send and receive from any address on your domain
You can use both your instant domain and your custom domain in parallel.